Ticket ID: 21370
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Creation Date: 2/9/2015 9:55 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: -
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Language: English
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Views: 22839
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Last Modification Date: 3/11/2015 8:47 AM
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Platform:
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Level: Closed
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Support Request: Using a Windows user account
We use Sitekiosk on a touchscreen in a museum. As they also use the touchscreen for other purposes and therefor sometimes need to log out of Sitekiosk, I have set up Sitekiosk to startup in a regular Windows account. I have also setup Sitekiosk to restart the computer daily.
My problem is that when the computer restarts it logs in to the Sitekiosk restricted account instead of the regular Windows account. I have used the "Customized" button for setting up the startup options, and have follow the instructions I found here on you support center:
1. Open the SiteKiosk Start menu and select the option "Customized" then click "OK".
2. Select the option "Run SiteKiosk automatically at Windows startup (auto start)" and "Autostart with shell replacement" from the dropdown.
3. Uncheck the box labeled "Settings only apply to the restricted SiteKiosk user account".
4. Check the box labeled "Log on automatically at system startup" then click the "Settings" button.
5. In the Auto Login dialog window enter the credentials for the domain user that you would like SiteKiosk to run under.
6. Click "OK" then you will be prompted to reboot for autostart.
But although I choose the regular Windows user by clicking on the "Settings" button and selecting the Windows user in the Auto Login dialog window, it will reset to the Sitekiosk restricted account on the daily restart.
Can you help me fix this?