Support Request: Error Message appear

Reproduction

Start Sitekiosk
Connect to PC using RDP
Black screen appera or error message appear

Description

Good afternoon,
we received this error (see attached file) on our sitekiosk machine.
What is meaning?

Also when we try to restart PC and sing in again we see a black screen and can't do nothing on our sitekiosk machine.

Kind Regards
Nicola Falcone

Answer: (3)

Re: Error Message appear 1/16/2018 4:03 PM
Hello,

your attachment with the error message is missing. Also please see the answers to you two previous post regarding sudden black screens:
2017: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23859
2016: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23098 / http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23099&__utma=1.469793806.1465474415.1516106322.1516113842.440&__utmb=1.10.10.1516113842&__utmc=1&__utmx=-&__utmz=1.1512486565.377.5.utmcsr=facebook.com|utmccn=(referral)|utmcmd=referral|utmcct=/&__utmv=-&__utmk=111151620
Re: Error Message appear 1/16/2018 4:48 PM
How can i send you the attachment?
Re: Error Message appear 1/16/2018 5:00 PM
E.g. by sending us an email, that refers to this post, using the contact information here: https://www.provisio.com/web/uk/company/contact
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