Ticket ID: 25195
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Creation Date: 1/10/2020 11:00 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5232
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Language: English
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Views: 16576
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Last Modification Date: 5/19/2020 1:47 PM
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Platform:
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Level: Closed
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Support Request: Can't login to Google with higher security account
We have three Sitekiosk computers in a public library, all using the same configuration.
Many people are experiencing problem logging in to Google using mobile authentication. Instead of entering a password Google is supposed to send a message to your phone to acknowledge the login. This gives an errormessage as in the attached picture.
An ordinary account with password verification has no problem.
Is there somewhere in the configuration where you can fix this?