Ticket ID: 25084
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Creation Date: 10/28/2019 5:21 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 1.1.1
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Language: English
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Views: 20526
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Last Modification Date: 11/25/2019 7:00 PM
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Platform:
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Level: Closed
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Support Request: login and info
Hi.
I have two old sitekiosk licenses that I want to add to my newest purchase of 4 sitekiosk and 6 sitecloud licenses. Can you arrange this to be in the same login accunt? My email addressees are
ssukman(at)gmail.com,
ssukman(at)hotmail.com and
stephen.sukman(at)wacom.com. I woudl use stephen.sukman@wacom as my default sitekiosk account.
Secondly, how do I get the sitecloud going? is there a login area I am missing as I do not see anything off your web site. I did use it for my other two licenses that were purchased last year, but on password recovery, your system does not recognize my email addresses for the sitecloud (had a trial before)
I see this site through a google search, is this where I login for sitecloud setup?
https://www.siteremote.es/
I have two sitekiosk systems that I have remotely and was managing using real VNC. I now have purchased 4 more sitekiosk licenses and 6 sitecloud for remote management. I saved a copy of the sitekiosk profile to copy to the other 4 machines that I have at the office but not sure how to copy these files to get them working. I used your base template and modified it for my own use and saved it as a new file.
But now when i go to a new system and try and open it, or import it, it does not have any of the info at all. I am a little confused on the process and wondering if you have a good guide for me. I have watched a couple of videos on your support but they are not clear for my situation and I don't know the software well enough, nor do i want to learn it like that :). I just want to copy and install and get these computers running and have them all set for remote management. Can you assist?
Thanks
Stephen